LEGAL REMEDIES FOR CONSUMERS OF TELECOMMUNICATIONS SERVICES IN NIGERIA

  • F O Ukwueze University of Nigeria, Enugu Campus, Nigeria
Keywords: telecommunications sector, Deregulation, telecommunication services, Alternative Dispute Resolution

Abstract

With the deregulation of theĀ  telecommunications sector in 2002, the sector has remained one of the fastest growing sectors of the Nigerian economy. Deregulation and the introduction of the Global System for Mobile Communications (GSM) have revolutionized telecommunications in the country. The consequent expansion of the industry and its consumer base has been followed by consumer complaints in various forms. The Nigerian Communications Act, which regulates the telecommunications industry, established the Nigerian Communications Commission and provides for licensing of operators, quality of services and dispute resolution in the industry. This paper examines the remedies available to a consumer who suffers loss or damage as a result of poor quality services. It is argued herein that there is adequate mechanism
for redress for consumers of telecommunication services in Nigeria.

Author Biography

F O Ukwueze, University of Nigeria, Enugu Campus, Nigeria

Lecturer, Faculty of Law

Published
2018-05-13
How to Cite
Ukwueze, F. (2018). LEGAL REMEDIES FOR CONSUMERS OF TELECOMMUNICATIONS SERVICES IN NIGERIA. The Nigerian Juridical Review, 10(1). Retrieved from http://thenigjuridicalreview.com/index.php/NJR/article/view/149
Section
Articles